Terumo Corporation was founded in 1921 by several scientists and doctors, including Dr. Shibasaburo Kitasato, to produce clinical thermometers in Japan. These vital medical devices had previously been imported, until they were cut off as a consequence of World War I.
The lifelong spirit of Dr. Kitasato, whose achievements received global recognition, is found in his statement: “Scientists should never feel self-satisfaction doing advanced research; the true objective is for the results to be put to use, thereby contributing to society.”
“Contributing to Society through Healthcare,” is both Terumo’s starting point and unchanging corporate mission. Keeping Dr. Kitasato’s spirit of innovation and challenge alive, we strive to bring outstanding innovation to medicine and enable the best possible care for patients.
About Terumo
Terumo is a global leader in medical technology and has been committed to “Contributing to Society through Healthcare” for 100 years. Based in Tokyo and operating globally, Terumo employs more than 25,000 associates worldwide to provide innovative medical solutions in more than 160 countries and regions. The company started as a Japanese thermometer manufacturer, and has been supporting healthcare ever since. Now, its extensive business portfolio ranges from vascular intervention and cardio-surgical solutions, blood transfusion and cell therapy technology, to medical products essential for daily clinical practice such as transfusion systems, diabetes care, and peritoneal dialysis treatments. Terumo will further strive to be of value to patients, medical professionals, and society at large.
PT. Terumo Indonesia is a wholly-owned subsidiary of Terumo Asia Holdings Pty Ltd, a subsidiary of Terumo Corporation. PT Terumo Indonesia has partnered with healthcare professionals in Indonesia since 2001. We strive to be a trusted partner to the local distributors, patients and medical professionals throughout Indonesia. PT Terumo Indonesia has operated with extensive distribution network, customer relations; and quality and regulatory functions since its establishment.
Terumo Group Identity
Group Mission
Contributing to Society through Healthcare
We contribute to society by providing valued products and services in the healthcare market and by responding to the needs of patients and healthcare professionals.
Core Values
Respect – Appreciative of others
We show respect and appreciation toward associates, customers, and business partners. We value individuality and diverse cultures, and listen widely and carefully to different opinions and the voice of society.
Integrity – Guided by our mission
As associates of Terumo Group, responsible for life and health, we always act with sincerity and a sense of mission. Through our daily efforts, we build trust among all stakeholders.
Care – Empathetic to patients
We are mindful that everything we do ultimately connects us to patients. We strive to understand healthcare providers deeply and work together with them to give patients a better future.
Quality – Committed to excellence
To ensure safety and reliability in healthcare, we view each issue from a “gemba” perspective in order to find the optimal solution. As well as product quality, we pursue excellence in all we do, from product supply to customer care.
Creativity – Striving for innovation
We promote a mindset that embraces challenge for the future, and work with curiosity and passion. We respond to the needs of “gemba” by delivering products and services that create meaningful value in a timely manner.
Terumo Group code of Conduct
Earning trust from society is critical for Terumo to continue to fulfil its corporate mission “Contributing to Society through Healthcare”. Terumo, together with its all associates, strive to protect its reputation, which is invaluable asset, and further build trust from society. To achieve this, every Terumo associate must make the right decisions and do the right things. Terumo Group Code of Conduct is a guide for Terumo associates to make the right decisions in their everyday actions.
Terumo makes every effort to ensure that all associates around the world, not only directors and officers, pursue fair business, abide by laws and regulations and follow the highest ethical standard for serving patients and healthcare professionals who use Terumo products and all other stakeholders and for practicing social responsibility, always keeping this Code of Conduct in their mind. For such purpose, Terumo has established environment where associates may understand the importance of the Code of Conduct, such as constantly providing training suitable in each workplace.